Frequently Asked Questions

We made our products in Leon, Mexico, the Leather Capital of North America. All of our products use ethically sourced leather from a reputable tannery. Learn more about our process

We use high quality, full grain-leather made from a reputable tannery in Mexico. Because we use full grain leather, no two bags are made the same way. This means there might be slight variations in the way your bag looks from the ones we use in the photos. But, we guarantee the same level of quality and craftsmanship for all of our products.

When buying a Lyndon product, our intention will always be that you get the best products. That is why we offer an excellent quality leather product, made with top-notch sustainable leather and materials with versatile and timeless designs.

With control of the supply chain and zero retailers, we cut out the middle man, allowing us to offer you top quality products at honest and fair prices.

When buying something Lyndon, we assure you that you are buying the best quality, we’ll cover your product for life! That means each bag is guaranteed by a limited lifetime warranty that covers any manufacturing defects and damages to zippers, leather, straps, and any functional features that you need to carry your bag.

LYNDON FOR LIFE

IF THERE ARE ANY ISSUES, WE WILL EITHER FIX THEM FOR YOU OR SEND YOU A NEW BAG.

This limited warranty applies to the following defects:
Manufacturing defects in materials and workmanship for the practical lifetime of the product.
Breakdowns in the zippers, zipper pullers, straps, handles, and stitching of the bag materials. 

This limited warranty does not cover the following:

“Cosmetic Damage” which is defined as scratches, dents, dings, scuffs, stains, color changes, normal wear and tear, technological obsolescence, or other non-functional changes in the appearance of the product that occur during normal handling and use of Bag by any party and which do not impair the functionality of the product as luggage. Replacement of any non-defective pieces in the Bag (we’ll only replace the parts that are defective and not the other areas unless they also have functional damage).